ICEQBS operates the website iceqbs.org and provides Lean Six Sigma, PMP, corporate training, and process improvement consulting services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our Site or submitting any form on it, you agree to the collection and use of information as described here.
1. Who We Are
ICEQBS
2/112, Sripuram St, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu – 600097, India.
Email: info@iceqbs.org
Phone: +91 89398 42857
2. Information We Collect
2.1 Information you give us directly
When you fill out any form on our Site — including the Contact Us form, “Schedule an Appointment,” “Talk With ICEQBS,” “Yellow Belt Registration,” brochure download requests, or any course enquiry form — we may collect:
- Full name
- Email address
- Phone number (with country code)
- Course of interest (e.g., Lean Practitioner, Green Belt, Black Belt, PMP)
- Country and city
- Any message or additional details you choose to provide
2.2 Click-to-Chat (WhatsApp)
Our Site includes a WhatsApp click-to-chat button. When you use it, you are taken to WhatsApp with a pre-filled message. Any conversation that follows happens on WhatsApp directly and is subject to WhatsApp’s own privacy policy, not this one. We do not automatically receive your WhatsApp data through this button — we only see what you choose to send us in that chat.
2.3 Calls
If you speak with our team or a trainer by phone [— we may / do not currently — confirm and remove the option that doesn’t apply] record calls for training and quality purposes. If calls are recorded, you will be informed of this at the start of the call.
2.4 Automatically collected information
Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages visited, and time spent on the Site, typically through cookies and similar technologies.
2.5 Advertising and analytics
We run advertising campaigns (including Google Ads) for digital marketing purposes and may use analytics tools such as Google Analytics to understand how visitors use our Site. These tools may use cookies to track behavior across sessions and may show you ICEQBS ads on other websites (remarketing/retargeting).
You can control cookies through your browser settings, and opt out of personalized Google advertising through Google’s Ads Settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and contact you about courses, batches, and pricing
- Process course registrations
- Send you brochures, course content, or requested materials
- Improve our Site, courses, and marketing
- Run advertising campaigns and measure their effectiveness
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Who We Share Information With
We may share your information with:
- Service providers who help us operate the Site and our business (e.g., web hosting, form/CRM tools, email delivery)
- Google (Analytics and Ads), for the analytics and advertising purposes described above
- Payment processors, if and when online payment is introduced on the Site (see Section 8 — currently, ICEQBS does not process payments through this Site)
- Legal or regulatory authorities, if required by law
We do not share your data with third parties for their own independent marketing purposes without your consent.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining business records, responding to enquiries, and complying with legal obligations. If you enquire about a course but do not enrol, we may retain your contact details for a reasonable period to follow up, unless you ask us to delete them sooner.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Ask us what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, subject to any legal requirement to retain it
- Withdraw consent for marketing communications at any time (e.g., by replying “unsubscribe” or contacting us)
To exercise any of these rights, contact us at info@iceqbs.org.
8. Payments
ICEQBS does not currently process online payments directly through this Site. Course fees are collected through offline arrangements communicated directly by our team. If online payment processing is introduced in the future, this policy will be updated to describe how payment information is collected, processed, and protected, including the name of the payment gateway used.
9. Cookies
Our Site may use cookies to remember your preferences, understand Site usage, and support advertising as described in Section 2.5. You can disable cookies in your browser settings, though some parts of the Site may not function as intended if you do.
10. Children’s Privacy
Our Site and services are intended for working professionals and are not directed at children under 18. We do not knowingly collect personal information from anyone under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
ICEQBS
2/112, Sripuram St, MCN Nagar Extension, Thoraipakkam, Chennai, Tamil Nadu – 600097, India.
Email: info@iceqbs.org
Phone: +91 89398 42857
