Optimization of Document Compilation and Internal Review Process to Improve FTAR
The current First
Time Approval Rate (FTAR) for survey and design submission packages averages
96.02%, with repeated rework caused by missing documents, drawing inconsistencies,
incomplete attachments, and weak internal review processes, resulting in project delays and
increased operational effort. This project aims to increase the FTAR from 96.02% to at least
99.5% by December 2026 by standardizing documentation, strengthening the review process,
and eliminating submission errors. Achieving this goal will reduce rework and review cycle time,
improve productivity and customer satisfaction, ensure compliance with client and regulatory
requirements, and enhance the overall quality and efficiency of project delivery.