Reduction in % of Accounts Receivable > 90 Days in Health Care Revenue Cycle Management
Over the past nine months, the Accounts Receivable (A/R) aging above 90 days has averaged 5%, delaying cash flow, increasing bad debt risk, and indicating inconsistency in the follow-up process. Reducing the aged receivables to 3% or lower within 12 weeks will enhance liquidity, improve working capital, and strengthen financial stability.
Streamlining and standardizing the A/R follow-up through Lean Six Sigma will help identify root causes, eliminate inefficiencies, and ensure timely collections. This improvement will not only accelerate cash inflows and reduce rework but also enhance payer relationships, boost team productivity, and contribute to long-term operational and financial excellence.