Reduction of CAPA Closure Delays in the Quality Management System
The CAPA Findings Closure Rate has remained at 68% over the past 9 months, resulting in
delayed closure of corrective and preventive actions, increased compliance risks, and audit
observations. This project aims to improve the CAPA Findings Closure Rate from 68% to 95% by
31 December 2026 through standardized processes, timely action implementation, and effective
monitoring while maintaining closure quality. Achieving this goal will enhance regulatory
compliance, reduce overdue CAPA findings and rework, improve audit readiness, optimize
resource utilization, and strengthen the overall effectiveness of the Quality Management System,
delivering measurable operational and business benefits.
